14-Day Return & Refund Policy

At Health Luver, we want you to feel confident about your purchase. We offer a 14-day return window, starting on the day your order is delivered.

How to Request a Return

Contact us at [EMAIL ADDRESS] within 14 days of delivery. Include your order number and the item you wish to return. 

Please do not send your return to the manufacturer or the address printed on your package unless we instruct you to do so. 

Return Conditions

For change-of-mind returns, items must be unused, undamaged, and returned with all included accessories and original packaging. Proof of purchase is required.

Sealed products that are unsuitable for return for health or hygiene reasons cannot be returned for a change of mind once their seal has been broken, where permitted by applicable law. This does not affect your rights if an item is faulty or incorrect.

Return Shipping

Customers are responsible for return shipping costs for change-of-mind returns. We recommend using a tracked shipping service and keeping your proof of postage.

If you receive a damaged, defective, or incorrect item, contact us as soon as possible. Include photos if available to help us resolve the issue. We will cover any necessary return shipping costs.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

We only ship to the US

2-10 business days

Yes! We provide free shipping on all orders.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

support@petluver.store